Windows 10 Issues

Now that more than 200 million devices are actively using the Windows 10 operating system, it’s no surprise that some users are experiencing bugs. Here are some common ones and what you can do about it.

Some Programs are Missing from the Start Menu

Windows 10 has a limit on how many items it can show in the start menu. If you have a total of more than 512 programs, folders, files and shortcuts in your start menu, some will not show up. There’s just no way to reach them from the start menu.

Windows says it has fixed the bug in its most recent versions of the software. If you see this issue you may need to do a Windows update by going to system settings and clicking Check for updates.

Sound, Video, or Printer Doesn’t Work

If you suddenly have issues with sound, video or printing, they may be caused by faulty drivers. Drivers are the software that allow your computer to communicate with other devices, like monitors, speakers and printers. It’s basically like a built in translator that lets the devices understand the computer’s language and vice versa.

Sometimes during an update you get the wrong driver installed, which can cause serious communication issues. There are several ways to fix this issue. You can find a tutorial from Microsoft here. However, sometimes driver issues can be thorny and may be best handled by your local tech office.

The Start Menu Doesn’t Work 

This is a strange one. In some cases, you may boot up your computer and see one of two error messages:

“Critical Error/Your Start Menu isn’t working. We’ll try to fix it the next time you sign in.”


“Critical Error/Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.”

Windows isn’t quite sure how to fix this problem, but lots of people have had it. For a temporary fix, see this guide from Microsoft. Hopefully, they’ll fix this in time for the next update.

Meanwhile, if you’re having Windows 10 issues, talk to your local technical support team or call Technology Solutions at 207-368-2880.


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